Quality Policy & Objectives
We at Proscan Sdn Bhd are committed to provide inspection services in an economically robust and environmentally sustainable way. All efforts are being taken to provide better services to the customers within the scope of any legal act.
Our Commitment to Excellence
We shall strive for excellence by:
- Working and acting in such a manner that all services rendered are of the highest quality to improve the credibility of the company.
- Meeting all client, statutory & regulatory requirements.
- Continually improving the effectiveness of the quality management system.
We aim to ensure impartiality, transparency, and independence in all of our services.
Quality Objectives
- 80% customer satisfaction.
- Zero LTI (Loss Time Injury) during inspection activities.
- Zero nonconformity of inspected products against relevant standards.
- On-time delivery service for inspected products.
Rope Access Safety Policy
1. Introduction
PROSCAN SDN BHD (PSB) is committed to ensuring the highest level of safety in all rope access operations. This policy outlines our commitment to maintaining compliance with the Industrial Rope Access Trade Association (IRATA) International Code of Practice (ICOP) and relevant industry regulations.
2. Policy Statement
We recognize that rope access work involves inherent risks, and we are dedicated to minimizing these risks through proper planning, training, equipment management, and adherence to best practices. We will:
- Comply with all applicable laws, regulations, and IRATA guidelines.
- Ensure all rope access personnel are competent, trained, and certified under the IRATA Training, Assessment, and Certification Scheme (TACS).
- Implement and maintain a Rope Access Safety Management System (RASMS).
- Conduct thorough risk assessments and work planning before undertaking any rope access tasks.
- Provide appropriate personal protective equipment (PPE) and ensure its proper use.
- Encourage a safety culture where hazards, near misses, and incidents are reported and addressed promptly.
3. Roles and Responsibilities
- Management: Ensure compliance with IRATA ICOP and legal requirements; provide resources for training and safety improvements; promote a strong safety culture.
6. Emergency Response
- A detailed rescue plan must be in place for every rope access operation.
- Rescue equipment must be available on-site at all times.
- Clear communication procedures must be established for emergency situations.
7. Incident Reporting and Investigation
- All incidents, near misses, and equipment failures must be reported immediately.
- A formal investigation will be conducted to identify root causes and implement corrective actions.
- Lessons learned will be shared with the team to prevent recurrence.
8. Compliance and Enforcement
Non-compliance with this policy will result in disciplinary action. Employees are encouraged to report safety concerns without fear of reprisal.
9. Policy Review
This policy will be reviewed annually or as required to ensure ongoing compliance with IRATA standards and industry best practices.